Xbajer Privacy Policy — Your Data Is Completely Safe With Us

Welcome to xbajer. This Privacy Policy explains how xbajer collects, stores, and uses your personal data. By using our platform, you agree to this Privacy Policy.

This policy applies to the xbajer website (xbajer.biz), mobile app, and all related services. It has been written with Bangladeshi users in mind so that every member can clearly understand how their information is managed.

Xbajer believes transparency is the foundation of trust. That's why we keep nothing hidden — this policy clearly outlines where your data goes, why it's used, and who can access it.

Xbajer only collects data that is genuinely necessary to provide our services and ensure security. We never ask for information we don't need.

The above information may be collected directly from you, automatically from your device, or through third-party identity verification providers.

Xbajer uses your information only for specific, legitimate purposes. Your data will not be used in any other way without your consent. The primary purposes are outlined below:

• Account management: Your data is used to create, manage, and keep your account secure.
• Identity verification (KYC): Identity verification is carried out to prevent fraud and meet legal compliance requirements.
• Financial Transactions: To manage deposits, withdrawals, and bonus payments smoothly.
• Customer support: To resolve your complaints or queries as quickly as possible.
• Security & Fraud Prevention: To detect unusual activity and protect your account.
• Service improvement: Analytical data is used to improve the overall user experience.
• Promotional communications: With your consent, we may send you offers and updates.

Xbajer never sells your personal data. However, limited information may be shared with trusted partners in certain specific circumstances:

• Payment providers: Necessary information is shared with Mobile Pay, Nagad, or Rocket to process transactions.
• Identity Verification Services: To approved service providers for completing the KYC process.
• Legal authorities: We may be required to share data with authorities in accordance with Bangladeshi law or court orders.
• Security Investigation: To relevant authorities in cases involving investigation of fraud or illegal activity.

In all of the above cases, only the minimum necessary data is shared, and third parties are held to the same privacy standards as we are.

Xbajer's website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential cookies: These are required to maintain your login session and ensure platform security.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics cookies: Helps analyse platform usage to improve our services.

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may cause certain features of the platform to stop working.

Xbajer uses the most advanced technologies and practices to protect your data. Our security framework is multi-layered to defend against any cyber threat.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• All passwords are stored using strong hashing algorithms.
• Regular security audits and vulnerability assessments are conducted.
• Two-factor authentication (2FA) is available.
• An immediate alert is sent if any suspicious login activity is detected.
• Staff access to data is strictly controlled and audited.

That said, no transmission of data over the internet is entirely risk-free. While xbajer takes every possible measure to protect your information, we cannot guarantee absolute security. We therefore ask that you keep your account password confidential at all times.

Xbajer does not retain your data indefinitely. A specific retention period is defined for each type of data:

• All data is retained for as long as your account remains active.
• Financial transaction data is retained for up to 5 years after an account is closed.
• KYC documents may be retained for up to 7 years in accordance with legal requirements.
• Customer support conversations are retained for up to 2 years.

Once the retention period expires, data is permanently deleted or anonymised so that you can no longer be identified.

Every registered member at xbajer has important rights over their personal data. Contact our support team to exercise any of these rights.

• Right to know: You may request to see what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You may restrict the use of your data for certain specific purposes.
• Right to Data Portability: You may request a copy of your data in a readable format.
• Right to object: You may object to marketing messages or certain types of data processing.

Xbajer strictly does not provide services to anyone under the age of 18. Our platform is exclusively for adults. Age is verified at registration, and date of birth is confirmed during the KYC process.

If we become aware that a minor's information has been collected inadvertently, xbajer will immediately close that account and delete all associated data. Parents or guardians can contact us at support@xbajer.biz regarding this matter.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. xbajer takes all concerns seriously.

• Email: support@xbajer.biz
• Our support team is available 24/7, seven days a week.
• An initial response to your complaint will be provided within 48 hours of receipt.

Any changes to this Privacy Policy will be updated on the website and communicated to your registered email address. We encourage you to visit this page regularly to stay informed of the latest policy.